Shipping & Returns

Shipping Policy

At Oomart Global, we are committed to delivering your orders as quickly as possible. We ship directly from China, and estimated delivery times are 10-30 business days for orders to the United States.

• Order processing time: 1-5 business days

• Shipping time: 10-30 business days (varies depending on destination and customs clearance)

• Tracking information will be provided once your order is shipped.

Please note that unforeseen delays, such as customs inspections or extreme weather conditions, may affect delivery times. If you have any questions, feel free to contact us.

Returns & Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return policy below:

• Return Window: You can request a return within 14 days of receiving your order.

• Eligibility: Items must be unused, in their original packaging, and in resellable condition.

• Non-Returnable Items: Customized products, intimate items, and clearance sale products are not eligible for return.

• Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refund Process

Once we receive and inspect your return, we will process your refund within 5-7 business days to your original payment method.

If you need assistance with shipping or returns, feel free to contact us via:

📧 Email: [email protected]

📱 WhatsApp: +8613632914171